Return Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please review our return policy below:
Return Eligibility
- Returns must be requested within 30 days of the delivery date.
- Items must be new, unused, and in their original packaging with all included accessories, manuals, and tags.
- Products that show signs of use, damage, or missing parts may not be eligible for a refund.
- Customers are responsible for return shipping costs, except in cases where the item was damaged in transit or a wrong item was received.
- A 10% restocking fee will be deducted from the refund for all eligible returns.
- Refunds will be issued to the original payment method after the item has been received and inspected.
- We do not refund original shipping charges.
How to Initiate a Return
To start a return, please contact our customer support team at info@save-now.net with the following details:
- Order Number
- Reason for Return
- Photos of the Item (if applicable)
Once approved, we will provide instructions on how to return the item.
Non-Returnable & Final Sale Items
Certain items are not eligible for return, including:
- Custom-made or engraved products
- Clearance or final sale items
- Opened or used personal care products
- Items that have been modified, damaged, or missing original packaging
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 5 days of delivery at info@save-now.net with your order number and photos of the product. We will arrange for a replacement or refund at no additional cost to you.
Processing Time
- Once your return is received, please allow 5-7 business days for inspection and processing.
- Approved refunds will be credited back to your original payment method. Depending on your financial institution, it may take 3-10 business days for the funds to reflect in your account.
For any questions or concerns regarding your return, feel free to reach out to info@save-now.net. We appreciate your business and look forward to assisting you!